Question: We recently had a site assessment at one of our testing stations. Itshowed that, during one month this year, two QC checks had been missed by theQuality Controller at that station. As AEDM for seven testing stations, it wouldbe beneficial if there was some report or function on the VTS Device which Icould use to ensure that QC checks are being carried out on each site. TheQuality Controllers have access to QC check reports but unfortunately thisaccess is restricted to them. Why is this the case? And can something be done toimprove the AEDMs’, or even site managers’, access to information, so that we caneffectively monitor our QC checks on our testers via the VTS Device
While I can profess to know many
things about the MOT test, the same cannot be
said when it comes to the roles and functions on
the VTS Device. So I looked into what information,
if any, is available to the AEDM with regard to
monitoring QC checks.
As you have already discovered, the Quality
Controller can record the results of QC checks,
add comments or view QC check history and
add comments. The tester must acknowledge
the QC check results and can add their own
comments. But, as you have said, it is clearly
impractical for an AEDM, especially one with
responsibility for several sites, to look over the
Quality Controller’s or tester’s shoulder every time
they do this.
histories. The report is entitled ‘User Personnel
Information’ and can be ordered for an individual
person, individual site, or multiple sites under the
Is that it then? Fortunately not! The good news
is that the AEDM, among others, can access a
report that contains a wealth of useful information
about testers, which includes data on QC check
Once requested, reports will be available the next
working day. Remember, you can only view these
reports on the VTS Device from which they were
ordered, although you can print them from any
VTS Device under the same AE-ship.
As well as giving you the QC check history of the
tester, the report provides information on roles,
training and SN history. Also included is the
number of instances of unauthorised access,
for example the number of times a tester has
entered their password incorrectly. Clearly, this
information can be useful to an AEDM.
Finally, VOSA will be reviewing the QC process
later this year, which may result in some changes.
Watch this space!